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Integration Setup: Microsoft/Outlook

< 1 min read

Connect Microsoft to enable sending/tracking with your Microsoft account.

Before You Start #

  • Logged into MyVideo.Email
  • Access to the Microsoft account you want to use
  • Popup/redirects allowed in browser

Connect Microsoft #

  1. Go to Integrations (/integration).
  2. Click Microsoft under Available Integrations.
  3. Sign in to the intended Microsoft account.
  4. Approve requested access permissions.
  5. Return to MyVideo.Email after consent.

Confirm Connection #

Microsoft should appear under Connected Integrations with account details where available.

If Connection Fails #

  • Re-run connect from /integration
  • Verify you used the correct tenant/account
  • Complete all consent prompts
  • Log out/in and retry send flow

Disconnect/Reconnect Microsoft #

  1. Click Disconnect on Microsoft integration.
  2. Reconnect immediately.
  3. Validate with a test send.

Best Practice #

If using multiple Microsoft accounts, standardize which account your team uses to avoid confusion.

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