Add a Cc to your Gmail and Outlook sends

Loop in a colleague, a manager, or an assistant on a video email without making them the main recipient. When you send through your connected Gmail or Outlook account, you can now add one or more Cc addresses — just like a normal email.

Step 1 — Reveal the Cc field #

1. Compose your video email and choose your Gmail or Outlook account as the sender.
2. Next to the To field, click the Cc link to reveal the Cc field.

Success check: A Cc field appears under the To field.

Step 2 — Add your Cc recipients and send #

1. Type one or more email addresses into the Cc field.
2. Finish your message and send as usual.

Success check: Everyone on Cc receives the same video email, and you’ll see them on the sent record.

Tips and best practices #

• Cc is available on Gmail and Outlook sends only — it doesn’t apply to CRM-routed sends (Keap, HighLevel, HubSpot, Zoho) or SMS links.
• Use Cc to keep a teammate in the loop; use the main To field for the person you actually want to track and follow up with.

Troubleshooting #

I don’t see the Cc link.
It appears for Gmail and Outlook sends. If you’re sending through a CRM, switch the sender to your connected Gmail or Outlook account. On mobile, Cc arrives with app version 1.2.0.

Related #

• Send as one of your Gmail aliases
• Choose who a video is for