Getting Started
Install the MyVideo.Email Chrome Extension
Last Updated: March 6, 2026The MyVideo.Email Chrome extension is currently in pre-release and not yet listed in the Chrome Web Store.Use the steps below to download and install it manually in Chrome. Before You Start Step 1: Download the Extension ZIP Step 2: Extract the ZIP File Step 3: Open Chrome Extensions Page Step 4: Load the Extension Step...
Getting Started
Last Updated: March 5, 2026Welcome to MyVideo.Email. This guide walks you through your first success in about 10 minutes: Before You Start Make sure you have: Step 1: Connect Your First Integration Success Check You should see your provider listed as connected.If no integration is active, you won’t be able to send or track emails. Step 2: Record Your...
Integration Setup: Google/Gmail
Last Updated: March 5, 2026Connect Google to enable sending/tracking via your authorized account. Before You Start Connect Google Confirm Connection In Connected Integrations, Google should appear as connected, often with account label info. If Connection Fails Disconnect/Reconnect Google Best Practice Use a dedicated business mailbox for outreach consistency and tracking clarity.
Integration Setup: Microsoft/Outlook
Last Updated: March 5, 2026Connect Microsoft to enable sending/tracking with your Microsoft account. Before You Start Connect Microsoft Confirm Connection Microsoft should appear under Connected Integrations with account details where available. If Connection Fails Disconnect/Reconnect Microsoft Best Practice If using multiple Microsoft accounts, standardize which account your team uses to avoid confusion.
Email Confirmation and Account Activation
Last Updated: March 5, 2026This article explains how account confirmation works for new users. Why Confirmation Is Required Email confirmation verifies ownership of the address and protects account security. Owner Trial Signup Activation Until confirmed, login is blocked. Invited User Activation Didn’t Receive Email? Link Expired or Invalid Request a fresh confirmation/invite email and use the newest link only....
Common Setup Mistakes and How to Avoid Them
Last Updated: March 5, 2026Avoid these frequent issues during onboarding. Mistake 1: No Active Integration Problem: Sending/tracking blocked.Fix: Connect at least one provider in /integration. Mistake 2: Skipping Camera/Mic Permissions Problem: Recording fails or no preview.Fix: Run Enable Camera and allow permissions. Mistake 3: Wrong Provider Account Connected Problem: Sends from unexpected mailbox/account.Fix: Disconnect/reconnect using the intended account. Mistake 4: Trial User Not Email-Confirmed Problem: Login blocked after signup.Fix: Confirm...
First 7 Days Playbook (New User Success Plan)
Last Updated: March 5, 2026Follow this plan to get results quickly with MyVideo.Email. Day 1: Account Setup Day 2: Recording Foundation Day 3: Message + Template Setup Day 4: Live Outreach Start Day 5: Optimize Day 6: Scale Carefully Day 7: Review + Plan
Video Recording Basics (Camera, Mic, Screen Options)
Last Updated: March 5, 2026Use this guide to record clean, professional videos quickly. Before You Record Choose Your Inputs Start and Stop Recording Quality Checklist If Recording Fails
New Team Onboarding Checklist (First Week Setup)
Last Updated: March 5, 2026Use this checklist to onboard new users quickly and consistently. Day 1: Account and Access Day 1: Integrations and Permissions Day 2: First Content Day 3: First Send Day 4–5: Production Readiness Manager Sign-Off
Supported Browsers and System Requirements
Last Updated: March 5, 2026Use supported environments for best recording and integration reliability. Recommended Browser Minimum Recommendations For Chrome Extension Users Performance Tips Known Constraints
Login Issues: Password Reset and Account Confirmation
Last Updated: March 5, 2026If you can’t log in, use this checklist. 1) Wrong Password 2) Account Not Confirmed Newly registered users may need to confirm email before first login. What to do If not received, check spam/junk and request resend if available. 3) Account Inactive If subscription/trial is inactive, access may be restricted. What to do 4) Invite-Based...
Chrome Extension Quick Start
Last Updated: March 5, 2026Use this guide to install the MyVideo.Email Chrome Extension, grant permissions, and send your first video faster. What the Extension Does The extension helps you: Before You Install Make sure you have: Step 1: Install the Extension From Chrome Web Store (recommended) Developer Mode (Load Unpacked, internal testing) Step 2: Open and Sign In Step...