If users see alerts that no integrations are active, follow this checklist.
What the Alert Means #
No currently valid provider connection is available for sending/tracking.
Fast Fix #
- Go to Integrations (/integration).
- Connect at least one provider.
- Return to send/record workflow and retry.
If Integrations Look Connected But Alert Persists #
- Disconnect and reconnect affected provider.
- Log out/in to refresh account state.
- Reload extension if using extension flow.
- Retry send workflow.
Role/Account Checks #
- Confirm user has permission for required actions
- Confirm account is active (not inactive/trial-expired)
- Confirm org-level extension access isn’t disabled
Admin Validation #
- Check backend provider status records
- Confirm token refresh success timestamps
- Validate provider/account mapping for current user/org
