Connect Microsoft to enable sending/tracking with your Microsoft account.
Before You Start #
- Logged into MyVideo.Email
- Access to the Microsoft account you want to use
- Popup/redirects allowed in browser
Connect Microsoft #
- Go to Integrations (/integration).
- Click Microsoft under Available Integrations.
- Sign in to the intended Microsoft account.
- Approve requested access permissions.
- Return to MyVideo.Email after consent.
Confirm Connection #
Microsoft should appear under Connected Integrations with account details where available.
If Connection Fails #
- Re-run connect from /integration
- Verify you used the correct tenant/account
- Complete all consent prompts
- Log out/in and retry send flow
Disconnect/Reconnect Microsoft #
- Click Disconnect on Microsoft integration.
- Reconnect immediately.
- Validate with a test send.
Best Practice #
If using multiple Microsoft accounts, standardize which account your team uses to avoid confusion.